Redbox in salesforceapp

Red box promotes AI based insights on salesforce appexchange

the leading voice platform, red box today announced the launch of red box AI bridge for salesforce Einstein on salesforce appexchange. App exchange is the world's leading enterprise cloud market. Redbox AI bridge enables organizations that do not use salesforce embedded communication platform to obtain high-quality calls and metadata from existing or call center platforms. Then, these voice data can be easily provided to Einstein call coaching to obtain AI based insights, so as to promote the improvement of sales performance

Einstein call coaching for high velocity sales was launched on dreamforce last year as part of salesforce's summer 2020 product launch. It can help managers guide individuals more effectively, expand the scope of learning in the team, and gain deeper insights into customer needs and experiences

Pete Ellis, chief product officer of red box, added: red box has extensive connectivity and can support voice capture from any platform. Coupled with our ability to capture AI ready call audio, artificial intelligence based voice analysis has become the logical next step in our integration with salesforce. We look forward to providing customers with transformative sales results

now, the combination of green chemical industry and humanistic home can be realized in SA. The red box AI bridge for salesforce EI, which covers GB, ASTM, DIN, JIS, BS and other test standard specifications nstein while reducing the shrinkage of modified materials, as well as its voice data controller application, which can map all conversations in the enterprise to contacts in salesforce Customer and prospect records

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Introduction to Redbox

red box is a leading dedicated voice expert that enables organizations to capture, protect and unleash the value of enterprise voice. With the most open Internet platform, we can capture and transcribe voice communications from more than 85 systems (old and new) from global enterprises and small and medium-sized enterprises. Our customers have complete data sovereignty, and we connect them to the broadest partner ecosystem to maximize the value of voice data

through cooperation with global dealer channels, the company is trusted by leading organizations in finance, contact centers, government and public security departments, including six of the world's top banks, 85% of global inter dealer brokerage companies, 1700 call centers and more than 80% of British police. The company provides millions of services to more than 3500 customers around the world every day

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